Privacy Policy

Your privacy is important to us here at Cask World (a division of Rosewin Holdings PLC). This privacy statement provides information about the personal information that Cask World collects, shares, and discloses, and the ways in which we use that personal information. It applies to our website www.caskworld.com and its related services, applications and tools, as well as any other services we provide.

Consent

By visiting or using the website you agree to the collection, storage, usage and disclosure of your personal information by us in the manner described in this Privacy Policy. This Privacy Policy will be reviewed from time to time and we will notify you about any changes by posting an updated version of our Privacy Policy on the website. We do not make any representations about third party websites that may be linked to our website.

You also and agree to its terms. For our Terms and Conditions, please visit our website Terms & Conditions.

Personal data shall always be processed in line with the General Data Protection Regulation (“GDPR”) and in accordance with country-specific data protection regulations applicable to Cask World.

We understand the importance of protecting children’s privacy. The Website including related sites such as our Facebook, Twitter, Snapchat, LinkedIn or other social media pages are not intentionally designed for or directed at children.

Personal Information Collection

Cask World may collect and use the following kinds of personal information:

  • Information that you provide for the purpose of registering with the website, (including name, address, phone, email)
  • Information that you provide for the purpose of setting up a personal profile to allow us to personalise the information we provide to you
  • Subscription data you provide for the purpose of us informing you regularly by means of a newsletter or other offer form
  • Information that you provide for the purpose of subscribing to the website services (including name, address, phone, email)
  • Public data try provide to enable you to comment or participate on blogs, discussion forums or other parts of the Website that allow you to post your comments
  • Log data that we may receive information when you view content on or otherwise interact with our Services
  • Additional information you provide by other means either on the Website or by other means such as an email, phone call or by contracting with us
  • In some circumstances, personal information is provided to us by third parties such as our related entities, service providers or other organisations conducting activities on your behalf. With your expressed consent, your personal information may be used and disclosed to us this way. The purposes as outlined above may include the processing of such personal data to the extent necessary for us to comply with a law, regulation or legal request or to protect the safety of any person or to prevent fraud, and
  • Any other information that you send to Rosewin Holdings.

By submitting using the website, submitting any information or making contact with us such personal data is transmitted on a voluntary basis and you consent to its collection

Using Personal Information

Cask World may collect, use, store, share and disclose your personal information to (including but not limited to);

  • Conduct our business
  • Communicate with you
  • Provide customer support & payment services
  • Conduct business processes required of us
  • Make updates or improvements
  • Set up and administer contracts with you
  • Administer this website and provide access to protected areas of this website and authenticate your account
  • Personalise the website for you
  • Enable your access to and use of the website services
  • Publish information about you on the website (you will be able to choose/edit information this is via the website)
  • Send to you products that you purchase
  • Supply to you services that you purchase
  • Send to you statements and invoices
  • Collect payments from you and
  • Send you marketing communications
  • Comply with our legal obligations
  • Combine or aggregate your personal information with information we collect from third parties and use it for the purposes set out by this Privacy Policy
  • Verify information for accuracy or completeness (including by way of verification with third parties)
  • Protect a person’s rights, property or safety
  • Resolve disputes and to identify, test and resolve problems
  • Notify you about the Website and updates to the Website from time to time
  • Conduct surveys to determine use and satisfaction with the Website.

Where Cask World discloses your personal information to its agents or sub-contractors for these purposes, the agent or sub-contractor in question will be obligated to use that personal information in accordance with the terms of this privacy statement. In addition to the disclosures reasonably necessary for the purposes identified elsewhere above, Cask World may disclose your personal information to the extent that it is required to do so by law, in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise or defend its legal rights.

We collect, use, store, share and disclose your personal information to conduct our business including generating content, providing customer support and payment services, updates & improvements

By submitting forms, or making contact with us, such personal data is transmitted on a voluntary basis and you consent to its collection.

How We Collect Personal Data

We collect your personal data when:

  • You subscribe to receive our newsletter
  • You make an online purchase or place an order online for a product
  • When you attend one of our events or visit one of our offices
  • When you contact us, for whatever reason, and
  • From any other form of contact with you.

Our principle purpose in collecting, using and storing your personal information is to provide the Services in a personalised, safe and efficient manner.

Disclosure of Personal Information

Cask World only shares information with your consent, to comply with laws, to protect your rights, or to fulfil business obligations.

We may disclose your personal information to third parties for the purposes contained in this Privacy Policy, including without limitation to:

  • Service providers who assist us to provide, or who perform the services we provide to you. Including IT technology service providers (such as web host providers and analytical providers), mailing houses, market research organisations (to enable measurement of the success of our advertising), and specialist consultants
  • Affiliates and our staff for the purpose of conducting our business. In the event we are involved in a merger, acquisition, or sale of assets we may disclose your personal information to such entities that we propose to merge with or be acquired by.
  • Third parties with your consent (whom you expressly ask us to send the personal data to or third parties you consent to us sending your personal information to. We may also, with your consent or at your direction, disclose your personal information to your authorised representatives
  • Law and public interest - We may disclose your personal data if believed to be reasonably necessary to comply with a law, regulation, legal process or government request.  We may also disclose your personal data to protect the safety of any person or to protect the safety or integrity of our platform including for security reasons.

Cask world may share your personal data with such third parties subject to obligations consistent with this Privacy Policy (and any other appropriate confidentiality and security measures) on the condition that the third parties use your personal data only on our behalf and pursuant to our instructions.

We will never share, sell, rent or disclose your personal information in ways other than disclosed in this Privacy Policy.

Use of Cookies

Cask World (or a third party providing services to us) may use cookies on our website.

Cookies are small files that may be placed on your computer when you visit the website - these may be used to provide you with the Services, including to identify you as a user of the website, remember your preferences, customise and measure the effectiveness of the website and our promotions, advertising and marketing, analyse your usage of the website and for security purposes. Some services may not function properly if cookies are disabled.

Most browsers will allow you to refuse or accept cookies, and if you need assistance with these you should contact your software manufacturer, company’s technology helpdesk or internet service provider. If cookies are disabled, we may not be able to provide you with the full range of services. Cookies may collect and store your personal information. Your consent and acknowledgment of this Privacy Policy allows us to collect this information through the cookies used on our website. A list of the cookies used on our web site is provided below:

  • ageCheck - confirms or declines age verification modal from showing on the site

The Website may also include third party website links and advertising delivered to the website by third parties (“Linked Sites”). Organisations who operate Linked Sites may collect personal information through the use of Cookies. We are not responsible nor liable for Linked Sites, and Linked Sites are not subject to this Privacy Policy.

This website is hosted by an online service provider which may change from time to time. Our service providers’ use of Cookies is not covered by our Privacy Policy.

Your Rights

You have a number of rights under the Data Protection Laws (GDPR) in relation to the way we process your personal data, namely and within a reasonable time:

  • to access your data
  • to have your data rectified if it is inaccurate or incomplete - if you are unable to access your account to access or rectify your personal data, you may submit a request to us to correct, delete or modify your personal data and download the data for you
  • in certain circumstances, to have your data deleted or removed - please bear in mind third parties may retain copies of the information you have made public through our website.
  • in certain circumstances, to restrict the processing of your data
  • a right of data portability, namely to obtain and reuse your data for your own purposes across different services
  • to object to direct marketing
  • to object or withdraw consent for personal data being stored, collected or processed - you can withdraw your consent and or manage your opt-ins by either viewing your account on the website or clicking the unsubscribe link at the bottom of any marketing materials we sent you
  • not to be subject to automated decision making (including profiling), where it produces a legal effect or a similarly significant effect on you; and
  • to claim compensation for damages caused by a breach of the Data Protection Laws.
  • If you wish to exercise any of these rights, please contact info@caskworld.com

Securing Your Data

Cask World will take reasonable technical and organisational precautions to prevent the loss, unauthorised access, misuse or alteration of your personal information. Cask World will store all the personal information you provide on its secure servers. Information relating to electronic transactions entered into via this website will be protected by encryption technology. The transmission and exchange of your personal information is carried out at your own risk. We cannot guarantee the security of information you transmit to us, or receive from us. We will take measures to safeguard against unauthorised disclosures of information, but cannot assure you that personal information that we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.

Cross-border Data Transfers

Information that Cask World collects may be stored and processed in and transferred between any of the countries in which Cask World and Rosewin Holdings PLC operates to enable the use of the information in accordance with this privacy policy. In addition, personal information that you submit for publication on the website will be published on the internet and may be available around the world. You agree to such cross-border transfers of personal information.

Length of Time We Store Your Personal Data

We retain your personal information from active accounts as long as is reasonably needed for our operations and to fulfil services to you or from deactivated accounts where we are legally required to or where it is necessary to stop fraud, collect outstanding fees, troubleshoot problems or otherwise enforce other policies accessible on the website.

We will not retain your personal data for longer than necessary for the purposes set out in this Policy. Different retention periods will apply to different types of data. If you wish to have your data deleted or removed please contact info@caskworld.com

Updating This Statement

Cask World may update this privacy policy by posting a new version on this website. You should check this page occasionally to ensure you are familiar with any changes.

Others Websites

This website contains links to other websites. Cask World is not responsible for the privacy policies or practices of any third party.

Direct Marketing Materials

We may send direct marketing communications and information about our services we feel may be of interest to you in various forms including mail, SMS, and email. At any time you may opt-out of these by contacting us via the details below, or by using the opt-out facilities provided in the marketing communications. We will then ensure your name is removed from our mailing list.

All contact or other data forms where consent is required to be given by you will include no pre-checked checkboxes so you are able to affirm your opt-in. We will also provide you with notice on the website to detail what it is you are consenting to. For all areas of the website where consent is given it is just as easy to be withdrawn through the appropriate account settings on the website. If you believe that consent has not been given freely or in breach of the terms of this Privacy Policy, please contact us.

Notifiable Data Breaches

Cask World takes data breaches extremely seriously. We will review every incident and take action to prevent further breaches.

If you reside in the European Union of EFTA States, we will endeavour to meet the 72 hour deadline as imposed by GDPR to report any data breach to the supervisory authority where a data breach occurs that will likely be a risk to you.

Further, where there is likely to be a high risk to your rights, we will endeavour to contact you without undue delay.

Contact Cask World

If you have any questions about this privacy policy or Cask World's treatment of your personal information, please contact us:

by phone to: +44 (0)203 813 4480 or
by email to: info@caskworld.com or
by post to: Cask World, 7 Bell Yard, London WC2A 2JR